Nursing execs dish on the digital health tools they’ve found most useful during the pandemic

In a current examine, researchers involved far more favorable electronic health document usability scores with lessen odds of burnout among nurses.   

Sad to say, that examine also discovered that nurses scored their EHR usability at an F – which appears to bode sick for office satisfaction in an previously annoying atmosphere.  

However, it’s not all undesirable information: Nursing executives from hospitals all over the country advised Health care IT News that they have arrive to rely on a huge assortment of digital health resources during the COVID-19 pandemic. And, they say, they are going to continue to use some of that software package in a put up-pandemic environment.  

Multiple execs pointed to telehealth as a major recreation-changer for client treatment.  

“Getting the skill to safely hook up and converse enabled clinic visits to continue even with the pandemic,” reported Ellen Hansen, chief nursing and scientific expert services officer at Children’s of Mississippi, portion of the University of Mississippi Health-related Heart.

“Telehealth is seriously underutilized in numerous components of the environment, as lifestyle and practices are challenging to modify,” Hansen included. “Companies want to see individuals in human being nonetheless, the skill of telehealth to achieve individuals with tiny to no access to health care is critical, in no way far more so than in a pandemic.”  

Hansen noted that, even though telehealth use has diminished in some expert services to pre-COVID-19 levels, “It would be terrific to see far more funding and emphasis on incorporation of telehealth into all feasible practices.”

Equally, Gwendolyn Oglesby-Odom, chief nursing officer at Advocate Aurora Well being in Chicago, pointed to Zoom specially as an invaluable COVID-19-period resolution.  

“We use Zoom inside our Epic Health-related Document System to accomplish telehealth visits with our individuals,” Gwendolyn Oglesby-Odom stated. “Zoom has also authorized individuals on our COVID-19 device to hook up with family users who are not able to stop by them.

“Zoom has been a recreation changer for us in the wake of the pandemic,” she included.  

Even with the uneven track record EHRs, some execs pointed to their sellers as becoming specially beneficial.  

“In the midst of the pandemic, Cerner created a custom-made COVID-19 energy approach, which is an get set that conveniently has all of the orders needed to treatment for a COVID-19 client,” reported Lorenzo Suter, CEO at Fort Wayne, Indiana-centered Dupont Medical center. He also chairs the IU Fort Wayne Nursing Advisory Board.   

“This has not only saved the providers time in acquiring to search for individual orders, but it has also authorized providers to be dependable in furnishing all COVID-19 individuals with thorough and large-quality treatment,” Suter continued.

At the Cleveland Clinic, providers relied on a vast assortment of digital solutions, stated Nelita Iuppa, associate chief nursing officer for informatics.  

Like the other executives, Iuppa mentioned telehealth as an integral portion of client treatment.  

“We launched virtual visits to our inpatient places in get to hook up clinicians and individuals, as perfectly as individuals with their households,” she reported.  

“Sufferers had been ready to say excellent night time to their young children, stop by with beloved ones and complete consult visits with professionals all from their medical center space. Caregiver teams also used these resources to complete virtual crew rounds in critical treatment units during this time,” she stated.

This was not minimal to in-medical center visits, either.   

“In our outpatient places virtual stop by volumes enhanced tenfold as we arrived at out to our individuals in the group who had been hesitant about touring into our amenities for their treatment. Our nurses offered reassurance, technological assistance and encouragement that seriously fostered the adoption for these sorts of appointments,” she reported.

The clinic also relied on cell apps to retain individuals and staff members as safe and sound as feasible.   

“Cleveland Clinic produced numerous different screening purposes,” reported Iuppa. “Just one for site visitors and a single for our caregivers to run by a record of indicators to validate they had been feeling healthful prior to coming into do the job that day.  

“As we started out to reopen minimal visitation to our hospitals, the nurses had been critical in documenting the principal customer in the electronic health-related document that could instantaneously be cross checked at the front entrances to validate customer name and the date and time of these activities,” she stated.  

In addition, Iuppa noted that the process utilized digital resources to give nurses the probability to continue professional progress even at a time of upheaval.

“We offered our very first-ever absolutely virtual nursing convention activities during COVID-19 with about 1,000 nurse participants all over the environment, and we also offered distant learning for new retain the services of onboarding and for nurses who had been floating to unfamiliar destinations to support with staffing and client treatment,” she reported.

“Many nurses had been also ready to keep connected applying virtual huddles and meeting resources and retain our business nursing committees and workgroups engaged and effective during this time,” she included.

“We have been incredibly fortunate to husband or wife with our IT colleagues and other caregiver disciplines throughout our business to make use of seriously excellent digital solutions during the pandemic,” reported Iuppa.

 

Kat Jercich is senior editor of Health care IT News.
Twitter: @kjercich
Email: [email protected]
Health care IT News is a HIMSS Media publication.