Atos delivers Next-Generation Employee Experience for EY
Paris (France) July 22, 2021
Atos today announces that it will offer a Subsequent-Technology Global Staff Working experience to EY, one particular of the largest international experienced providers corporations. The 7+ 12 months contract will see Atos personalize and make improvements to the IT experience for much more than 300,000 EY people today as a result of its Proactive Working experience Center, a crew of committed specialists, supported by sophisticated tooling and processes, driving to the greatest amounts of proactive, pre-emptive and automated worker experience observed in the sector to day. This new contract reinforces Atos’ placement as a top enabler in the new frontier of work and worker experience.
The evolution to a ‘Next-Generation’ worker experience is a progress place in the market, driven by new frictionless work variations and the new generation of digitally-savvy employees that hope the exact same degree of digital overall flexibility at work anywhere they are.
Proactive Working experience Center
Atos’ Proactive Working experience Center is intended to intelligently support all worker demands by featuring an integrated omni-channel experience with personalised and contextualised support. Personnel will be able to simply access self-enable and digital aid as a result of automated and self-mastering AI chatbots. Critically, support will be tailor-made to employees’ person demands and tastes, working with sentiment examination to make certain the best feasible experience is acquired. As a end result of this employees will experience considerably less disruption to their Digital providers, with most of the requests being fulfilled routinely and promptly.
A committed crew of facts researchers, sentiment and journey analysts, as well as specialists in numerous areas such as AI, awareness, organizational adjust management, digital adoption, and worker engagement, will work together in serious-time to respond to sentiment responses and enhance the worker experience. Atos’ facts analysts will keep track of and have an understanding of trends over time to continually make improvements to the in general provider experience, and to identify, handle and in the end reduce phone quantity.
“Each day, 300,000 EY people today are supporting corporations and governments to enable resolve their toughest difficulties as aspect of the EY reason to construct a far better performing earth. We are focused on supplying EY people today with progressive resources, like these from Atos to enable them in supplying outstanding providers to purchasers,” explained Steve Krouskos, EY Global Handling Spouse – Organization Enablement. “We are wanting forward to deploying this agile and responsive remedy, working with transformational initiatives and new-generation systems, so we can drive improved customer and people today ordeals.”
“We are thrilled about supporting EY to make the adjust to a hugely personalized, proactive and automated ‘care’ design, which puts EY people today at the centre, demonstrating after once more our management placement in the new frontier of work and engaged worker experience.” explained Elie Girard, CEO at Atos.
Leveraging its recognized knowledge in Digital Place of work Providers[one], and as aspect of its Engaged Staff Working experience[two] initiative, Atos will offer a Subsequent-Technology international Company for EY people today across much more than a hundred and fifty countries. This will supply an any where, at any time treatment experience from any gadget, to offer a much more successful provider to employees when enabling improved productivity.
Obtain the press launch in PDF
###
Even further information about Engaged Staff Working experience:
To locate out much more about Engaged Staff Working experience, hear to Elie Girard in Atos’ Engaged Staff Working experience celebration here.
To locate out much more about Atos’ vision for the upcoming of work, read through the ‘Digital Vision for Engaged Staff Working experience (EX)’
About Atos
Atos is a international chief in digital transformation with one hundred and five,000 employees and yearly profits of over € 11 billion. European amount one particular in cybersecurity, cloud and large-functionality computing, the Team presents tailor-made finish-to-finish options for all industries in 71 countries. A pioneer in decarbonization providers and products, Atos is dedicated to a protected and decarbonized digital for its purchasers. Atos operates beneath the makes Atos and Atos|Syntel. Atos is a SE (Societas Europaea), stated on the CAC40 Paris stock index.
The reason of Atos is to enable style and design the upcoming of the information house. Its knowledge and providers support the advancement of awareness, schooling and study in a multicultural strategy and contribute to the advancement of scientific and technological excellence. Across the earth, the Team permits its buyers and employees, and associates of societies at huge to dwell, work and build sustainably, in a safe and sound and protected information house. www.atos.web
Push speak to:
Laura Fau | [email protected] | +33 6 seventy three 64 04 18 | @laurajanefau
[one] Atos is recognized as a chief in Digital Place of work Providers by top analysts : Everest Team, Gartner, IDC, ISG and NelsonHall.
[two] Engaged Staff Working experience encompasses the most current resources and systems, consulting capabilities, and new and existing partnerships with top specialists in the industry, all underpinned by crystal clear decarbonization aims. It is the most detailed intersectional set of providers on the market place today and the only one particular which combines equally traditional Digital Place of work options with Staff Working experience providers.
